Reliance Energy starts customer services on WhatsApp

Mumbai, Oct 26 (IANS) Reliance Energy, the electricity distribution arm here of Reliance Infrastructure, on Wednesday said it has started offering customer services on WhatsApp to its over 3 million subscribers.

By adding the Reliance Energy number 9022813030 to their WhatsApp contact list, customers can now avail a host of services, including status of e-payments, metering and billing queries, duplicate bill requests, and host of other services, Reliance Energy said in a statement here.

“We have created special cells of trained executives who will make our customers’ WhatsApp engagement more output-oriented,” said a Reliance Energy spokesperson.