Telecom Consumers Protection Regulations: Special data vouchers permitted with 365 days validity

TRAI
TRAI asked International SIM card and global calling card companies to explain the reason of  poor service quality provided to consumers when they are travelling abroad.

New Delhi, Jan 13: The Telecom Regulatory Authority of India (TRAI) on Friday released the Telecom Consumers Protection (Tenth Amendment) Regulations, 2016 permitting special data vouchers with longer validity of 365 days.

The present regulatory regime allows telecom service providers (TSP) to offer data services in the form of special tariff vouchers either exclusively or in combination with other tariff items with a maximum permitted validity of 90 days, an official statement here said.

“Requests were received in TRAI seeking longer validity of data-packs primarily to address the concern of marginal consumers of wireless Internet who prefer lower denomination data packs with longer validity,” the statement added.

–IANS

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